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Remove users from the SSO/Provisioning integration to BitaBIZ
Remove users from the SSO/Provisioning integration to BitaBIZ

Users are removed from our Microsoft Entra ID tenant, but users should still be active in BitaBIZ and login without using SSO.

Ulrik Baadsgaard Christensen avatar
Written by Ulrik Baadsgaard Christensen
Updated over 4 months ago

This article describes how to remove users from the Microsoft SSO/provisioning integration with BitaBIZ.

BitaBIZ supports SSO/Provisioning integration with 1 Microsoft Entra ID tenant per BitaBIZ account

In the case where users are moved to another Microsoft Entra ID tenant, but where the users should still be active on your current BitaBIZ account, please follow the steps below to remove users from the SSO/Provisioning integration with BitaBIZ.

How to remove users from the Microsoft SSO/Provisioning integration with BitaBIZ

Step 1: Update users primary SMTP email addresses on your Microsoft Entra ID

If users get new email addresses when being moved to a new Microsoft Entra ID tenant, you should first update the users new primary SMTP email addresses on your current Microsoft Entra ID tenant.

If no changes will be made to the users current email addresses, you can skip this step and go to step 3.

Step 2: Provision users from your current Microsoft Entra ID to BitaBIZ

💁 Login in to your current Microsoft Entra ID and navigate to your BitaBIZ enterprise application.

  1. Go to the "Provisioning" section in your BitaBIZ enterprise application.
    ​

  2. Click: Restart provisioning
    Also see this article on how to restart provisioning: Click here

ℹ️ This will update the users new email addresses on your BitaBIZ account.

💁 Make sure that the users email addresses are updated in BitaBIZ before moving on to step 3.

Step 3: Remove users from the BitaBIZ enterprise application on your Microsoft Entra ID

  1. Go to the "Users and Groups" section in your BitaBIZ enterprise application on your current Microsoft Entra ID.
    ​

  2. Remove users from the BitaBIZ enterprise application.
    (If users are assigned to the enterprise application via and AD group, you just need to remove the users from the AD group, and they will automatically be removed from the enterprise application).

ℹ️ When users are removed from the BitaBIZ enterprise application on your Microsoft Entra ID, the users will be made inactive in BitaBIZ during the next provisioning with BitaBIZ.

💁 Make sure that the users are inactive in BitaBIZ before moving on to step 4.

Step 4: Contact BitaBIZ

  1. Contact BitaBIZ, who will then remove the users AD role on your BitaBIZ account.

Step 5: Activate users manually in BitaBIZ

💁 When BitaBIZ has removed the AD role on the users, you can now activate the users manually on your BitaBIZ account.

  1. Log in to your BitaBIZ account

  2. Go to Setup admin > Employees > Click: Show inactive employees

  3. Click: Edit next to the user profile

  4. Click: Activate user

ℹ️ The user is now active in BitaBIZ

Step 6: User must create a new BitaBIZ password for logging into BitaBIZ

💁 Before the users can log into to BitaBIZ, the users need to create their own new BitaBIZ password.

  1. Please see this article on how to create a new BitaBIZ password.

ℹ️ When users have created their own new BitaBIZ password, they can now log into BitaBIZ.

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