If your employees are being moved to a new Microsoft Entra ID tenant, and you have connected Single Sign-On and Provisioning in BitaBIZ, then you need to do the following depending on one of the scenarios below.
Scenario 1
Employees are moved to a new Microsoft Entra ID tenant and created with a new email address.
In this scenario, a new integration for Single Sign-On and Provisioning to BitaBIZ must be created on the new Microsoft tenant.
Do the following:
Deactivate provisioning on the old Microsoft Tenant:
Open Azure Active Directory > click Enterprise applications > select the BitaBIZ enterprise application > click Provisioning > click Stop provisioning:
Deactivate the Single Sign-On integration in BitaBIZ.
Click Setup admin > Integrations > deactivate Single Sign-On under the section “Microsoft Azure AD SSO”:
Update employees’ new email addresses in BitaBIZ.
Click Setup admin > click Edit next to the employee’s profile > update the email address > click Save employee:
Create a new integration for Single Sign-On and Provisioning on the new Microsoft tenant.
(Click here to read how.)
Scenario 2
Employees are moved to a new Microsoft Entra ID tenant and created with the same email address as on the previous Microsoft tenant.
In this scenario, a new integration for Single Sign-On and Provisioning to BitaBIZ must also be created on the new Microsoft tenant.
Do the following:
Deactivate provisioning on the old Microsoft Tenant:
Open Azure Active Directory > click Enterprise applications > select the BitaBIZ enterprise application > click Provisioning > click Stop provisioning:
Deactivate the Single Sign-On integration in BitaBIZ.
Click Setup admin > Integrations > deactivate Single Sign-On under the section “Microsoft Azure AD SSO”:
Create a new integration for Single Sign-On and Provisioning on the new Microsoft tenant.
(Click here to read how.)