To get support click on the Online support icon when logged-in on the web-portal. Response time on a support request is normally within 15 minutes during business hours.

BitaBIZ online support will always respond to your request.

• If you have questions with regards to the functionality of BitaBIZ then Online support is your road to a quick answer.

• If you have registered wrongly or too late and do not have permission to request add/delete, then kindly contact your superior who will be able to help you.

• If you believe the system has given you a too low/high amount of vacation days etc., then kindly contact your HR department who will investigate and adjust accordingly.

If you are in doubt - just hit the online support and we will try to help 😀