Out of Office Email Auto-Reply
Let BitaBIZ do more for your employees and customers!
This integration requires that a Microsoft Exchange integration is set up with BitaBIZ. This means absence status in BitaBIZ is synchronized with the employee’s Outlook and Teams calendar.
When employees request vacation or register as sick, they can activate their Outlook out of office email auto-reply directly from BitaBIZ. This way, they don’t have to remember to turn their auto-reply on and off when absent. BitaBIZ does it automatically.
The integration offers the following benefits:
Improve your customer service.
When your employees can easily enable their out of office email auto-reply when registering vacation or absence, the chance of forgetting is reduced.
As a result, auto-replies are shared more often with customers and external partners during vacation and absence periods.
Enhance your external communication.
Add a standard Outlook email auto-reply for your organization and ensure consistent and structured external communication, even during vacation and absence periods.
Give managers better insight:
Managers can see if an auto-reply has been added to a vacation request.
Managers can enable an email auto-reply for an employee’s absence registration. This ensures optimal external communication.
Improve the employee experience:
Your employees can share their absence status through a registration
- Internally in the organization via their Outlook and Teams calendar, which is booked with absence status.
- Externally via email auto-reply, which is easily activated when registering an absence.
FAQ
Activate Outlook auto-reply (out of office) for your BitaBIZ Exchange integration
Activate Outlook auto-reply (out of office) for your BitaBIZ Exchange integration
Outlook auto-reply (Out of office email assistant).
When the BitaBIZ Exchange integration is enabled for your BitaBIZ account.
Your Outlook email auto-reply can then be activated from BitaBIZ. To allow your employees to activate their auto-reply from BitaBIZ, do the following:
Click: Setup Admin -> Integrations -> Microsoft integrations
Create a standard email auto-reply for your organization
Click "On"
Click "Save Exchange"
✉️ With this service enabled, your employees can activate their Outlook email auto-reply for absences directly from BitaBIZ when they create vacation requests or register as sick:
This way, employees don’t have to remember to turn their auto-reply on and off when absent. BitaBIZ does it for them.
Employees can easily create and edit the auto-reply text that is linked to a vacation request, etc.
Can our employees create their own auto-reply that overrides our company-wide standard auto-reply?
Can our employees create their own auto-reply that overrides our company-wide standard auto-reply?
Yes. Your employees can create their own auto-reply. Read this user guide!