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Notifications for Approvers (SMS & Email)

How to control when you get a message about new registrations

Written by Morten Borum

Approver Notifications

As an approver, you can receive a notification when employees create registrations that require your approval – for example, vacation, sick leave, or work hours.

You can decide:

  • Whether you want to receive notifications

  • Which types of registrations you want to be notified about

This helps you keep your approval list up to date.

It's a good idea to adjust your notifications if:

  • You’re not getting notifications when employees create registrations

  • You’re getting too many notifications and want to limit them

  • You only want to be notified about certain types (e.g., vacation or sick leave)

How to Set Up Notifications

Via the Web Portal

You can set up your preferred notifications under Approve & Post RegisterSMS/Email messages, where you can check the boxes for the registration types you want to receive notifications for.


Remember to click Save after making changes.

Via the Mobile App

On the mobile app home screen, select Approve in the top right corner. Then tap the bell icon in the upper right. Check the boxes for the registration types you want to receive notifications for.

Remember to click Save after making changes.


FAQ

Why am I not getting a notification when an employee I approve for creates a registration?

This is usually because notifications are not enabled for the relevant registration types.

Make sure to check your notification settings in BitaBIZ to see if this is turned on.

Which registration types can I get notifications about?

It depends on your setup which registrations the employees you approve for can create. You can enable notifications for:

  • Leave
    Sick leave, child sick, vacation, supplementary balance, other leave

  • Special registration types
    Time off, overtime, plus days, minus days

  • Time registration

  • Mileage

  • Custom registration types
    E.g., working from home
    Note that whether a registration type requires approval depends on its settings. This is managed by administrators.

Why can’t I enable notifications?

Why can’t I check the notification boxes?

If you can’t check the boxes for SMS or email notifications, it’s usually because the necessary settings are not enabled in the system.

For notifications to work properly, the following must be enabled:

  1. Approver/Employee settings
    Email messages to approver and employee must be enabled by an administrator
    (Setup admin → Modules → Notifications & Rules → Approver/Employee)

  2. Sick leave (applies to sick leave)
    SMS messages for sick leave must be enabled
    (Setup admin → Modules → Notifications & Rules → Sick leave)

  3. General permission for SMS
    Your subscription must include the option to send SMS messages

If these settings are not enabled, the fields in the notifications will be locked and you won’t be able to change them.

Contact an administrator if you don’t have access to these settings.

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