💬 Online support
Need support for BitaBIZ?
Online support is available to all BitaBIZ users—directly from both web and mobile!
First line: BitaBIZ AI Support
When you start a chat in Online support, you'll first be asked to choose what your inquiry is about:
1️⃣ I need support
2️⃣ I want to report a technical issue
3️⃣ I have a request for a new feature
Bugs and feature requests are sent directly to our support team—a real person will help you here.
Questions are handled by our BitaBIZ AI Assistant, who can help you with answers about features, setup, and using BitaBIZ.
💁 You can type “Talk to a human” at any time if you want to be connected to a team member.
How to contact our support
👉 Via web:
Log in to your BitaBIZ account. Click here to log in!
Click the "Online support" icon in the top right corner:
Click "Send us a message".
👉 Via mobile app:
💁 We're ready to help you in real time. Our usual response time for personal support is within 15 minutes on weekdays between 9 AM and 4 PM.
