You can update your billing information yourself under Setup admin → Company → Subscription plan.

The changes are saved by clicking Update subscription plan and will appear on your next invoice.

BitaBIZ primarily sends invoices as e-invoices, if possible. Information about e-invoicing is automatically retrieved from the NemHandel register.

If your company is not registered for e-invoicing, or if you do not wish to receive e-invoices, the invoice will be sent as a PDF via email.

You can set this up on your BitaBIZ subscription page by deselecting e-invoice and specifying an invoice email address.

You will receive your invoice when your paid subscription period begins, and then quarterly in advance at the start of each calendar quarter.

The payment term is 14 days from the invoice date.

The invoice covers your subscription for the upcoming quarter and is calculated based on:

If your subscription starts in the middle of a quarter, the first invoice will be calculated proportionally for the remaining part of the quarter.

All details about invoicing, payment terms, and calculation basis can be found in BitaBIZ’s current terms and conditions, which you can find here.

BitaBIZ invoices quarterly in advance based on the number of active users on the account at the start of the quarter.

If the number of employees changes after the start of the quarter (e.g., due to resignations), this will not affect the current invoice, but will be reflected on the next invoice, provided the users have been made inactive.

Please note that employees will continue to be included in the invoicing as long as they are listed as active users in the system.

You can get an overview of active users as of the invoice date by going to:

Here you can see which users are active and ensure that former employees are properly deactivated. Read more about the report library here.

Invoicing is calculated based on the number of active users and is updated quarterly in advance.

If you:

the change will be reflected on the next invoice.
Changes do not affect the current invoicing period.

Yes, you can change your subscription plan at any time, including:

These changes can be made at any time via Setup admin → Company → Subscription plan.

When do the changes take effect?
​Changes will generally take effect from the next billing period and will be reflected on your next invoice. This means that changes made in the middle of a billing period will only affect the next quarter’s invoicing/price.

The QR scanner feature is included at no extra cost. As with our other advanced time registration features, using the QR scanner requires that the EU Add-on module is activated on your account.

In our Help Center, you have access to all your BitaBIZ agreement documents. Here you can find your agreement documents:

You also have access to an archive of historical agreement documents here!

You can terminate your subscription by giving written notice via email to [email protected].
​

The termination must be received before the start of a new calendar quarter and will take effect from the following quarter unless otherwise agreed.

The notice period depends on when in the quarter the termination is received.

You can terminate the subscription:

The subscription is automatically renewed each quarter unless timely notice is given before the start of the next quarter.

See BitaBIZ’s current terms and conditions here for more information.

No. You will not be invoiced after termination unless otherwise agreed.

If you terminate your subscription during an ongoing quarter, the invoice for that quarter will already have been issued and your agreement will remain in effect for the rest of the quarter.
The subscription will end at the close of the current quarter, and no further invoices will be sent.

Data can be accessed and downloaded until the last day of the subscription period, after which BitaBIZ will delete all data in accordance with GDPR regulations.